Live · player reports
Is Permafrost down right now?
No problems reported
No player reports in the last 15 minutes.
–
Playing on Steam now
0
Reports, last 24h · checked 00:25 UTC
Is Permafrost broken for you? Tap what's failing
One tap, no account. Reports are how the next player finds out whether it's their connection or the servers.
Reporting needs JavaScript.
We store the category and the time. Your IP address is never stored: it's hashed with a secret and today's date only to stop one person filing fifty reports, and the hash can't be reversed or matched to you tomorrow.
Reports, last 24 hours
Players per hour, UTCNo reports in the last 24 hours.
What people are saying
Short notes from players in the last 24 hours. Say where you are, what you see on screen, or that it just came back.
No comments in the last 24 hours.
If something is broken for you, be the first to say so.
That reads as .
That reads as .
Incident history
Logged automatically from player reports over the last 30 days. An incident is a run of hours with at least six different players reporting in each. Repeat taps from one person count once an hour.
No incidents in the last 30 days.
Is it the servers, or the playtest rules?
During the playtest (2 to 6 October, from 14:00 CEST), a lot of "it won't start" problems are the rules, not an outage. Players are let in over two waves, so the game may not launch until your wave opens. Each player gets one hour, counted from launch and including character creation, so the game ending after an hour is expected. Early Access starts on 9 October; see the Permafrost hubfor dates and times.
A real outage looks different: many players reporting "Server connection" or "Signing in" at the same time. SpaceRocket Games and Toplitz post news on the Permafrost Steam news page, on @permafrostgame on X and in the Toplitz Discord. Bugs go to the Toplitz support form.
If Permafrost won't launch or connect
- Check the reports above. A spike of "Server connection" or "Signing in" reports from many players means it isn't your setup; waiting is the fix.
- Check your PC against the requirements. Permafrost needs 16 GB of RAM, DirectX 12 and Windows 10 64-bit even at minimum. See the Permafrost system requirements.
- Restart the game and Steam. Playtest access and co-op invites go through your Steam session, and a stale one is a common cause of failures.
- Verify the game files. In Steam: right-click Permafrost, Properties, Installed Files, Verify integrity of game files.
Questions
›Is Permafrost down right now?
No problems reported. No player reports in the last 15 minutes.
›Why can I not launch the Permafrost playtest?
The playtest runs from 2 October at 14:00 CEST to 6 October at 14:00 CEST, and players are let in over two waves. If you requested access but cannot launch it yet, your wave may not have opened. Outside those dates the playtest is closed.
›Why did the Permafrost playtest stop after an hour?
Each player gets one hour in the playtest. The clock starts when you launch the game and includes character creation. That is the playtest limit, not a server problem.
›Is there an official Permafrost server status page?
We have not found one. SpaceRocket Games and Toplitz Productions post updates on the Permafrost Steam news page, @permafrostgame on X and the Toplitz Discord. None of those shows live status, which is why this page counts player reports.
›Where do I report a Permafrost bug?
Toplitz Productions takes support requests through its ticket form, and the Toplitz Discord is where the community and developers talk. Include what you were doing, the time and any error text.
›Does Steam maintenance affect Permafrost?
Steam runs routine maintenance on Tuesdays. Signing in, invites and playtest access through Steam can fail for a few minutes while it's running.
›How does this page decide there is an outage?
It counts different players who tapped a report button in the last 15 minutes. Three or more reads as "a few reports", twelve or more as a likely outage. Repeat taps from one person count once.